In-Home Tech Support & Smart Device Setup for Homeowners and Seniors

Calm, patient, in-home tech help for everyday homeowners. No jargon, no rushing, no judgment — just real help that makes life easier.

📦 Please note: Clients purchase their own devices before each visit — this ensures it's registered in your name and covered by your warranty. Not sure what to buy? Book a Device Recommendation Call first and I'll point you in the right direction!

Not sure which service you need? Just describe what's happening when you book — I'll figure out the rest. Most visits cover more than one thing.

All services are especially welcoming to older adults and seniors — and to adult children booking on behalf of a parent. No judgment, no jargon, ever.

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A quick note on what I am — and what I'm not

I'm not Geek Squad. I'm not an IT company. I'm not an electrician or licensed contractor of any kind. I'm a patient, knowledgeable neighbor who helps you get comfortable with the technology you already have — calmly, at your pace, in your home.

What that means practically: I set things up, I explain how they work, and I make sure you feel confident before I leave. I do not install mesh networks, run cables through walls, do any electrical work, or handle anything that requires a licensed professional. If something turns out to need that kind of help, I'll tell you right away and point you in the right direction.

The right clients read this and think: "That's exactly what I need." If that's you — welcome.

Smart TV streaming setup help in Maple Grove MN
📺 TV & Streaming

Smart TV & Streaming Setup at Home

"Let's Make TV Simple Again" — The Most Common Visit

Too many remotes, confusing menus, apps that don't work right — TV should be relaxing, not stressful. I'll set up your smart TV or streaming device, get all your favorite apps installed, and walk you through it confidently before I leave.

Perfect For

  • Brand new smart TV setup
  • Roku, Fire Stick, or Apple TV
  • Netflix, Hulu, YouTube TV setup
  • Canceling or reducing cable
  • Local channels with an antenna
  • Remote control confusion
  • Multiple TV setup

What's Included

  • Smart TV setup & WiFi connection
  • Streaming device installation
  • App downloads & organization
  • Cable cancellation guidance
  • Antenna setup for local channels
  • Patient walkthrough of remote
  • Written cheat sheet to keep
$199
Up to 2 hours · Most common visit
Additional time: +$50 per 30 min
(discussed before continuing)
Most clients save $30–$60/month cutting cable.
Book This Service
Smartphone help
📱 Phone & Tablet

Phone & Tablet Help at Home — iPhone, Android & iPad

"Make My Phone Make Sense"

Your phone should work for you — not the other way around. Whether it's setting up email, organizing your apps, making the font bigger, or just understanding what all those notifications mean, I'll make it manageable and comfortable for you.

Perfect For

  • New phone setup & data transfer
  • Email setup (Gmail, Outlook)
  • App organization & cleanup
  • Font size & accessibility settings
  • Photo backup (Google, iCloud)
  • Password manager setup
  • Understanding notifications

What's Included

  • Full device walkthrough
  • App setup & organization
  • Accessibility settings adjusted
  • Email & contacts configured
  • Photo backup enabled
  • Patient step-by-step guidance
  • Written notes to keep
$149
Up to 75 minutes
Additional time: +$50 per 30 min
(discussed before continuing)
Works with iPhone, Android, iPad & tablets.
Book This Service
Reviewing bills together
💰 Bill Review

Cable, Internet & Phone Bill Review

"Where Is All My Money Going?"

Most people are overpaying by $50–$150/month without realizing it. Hidden fees, services you forgot about, router rentals that have gone on for years — I'll go through every line of your bills and find what can be reduced, removed, or renegotiated.

Perfect For

  • Cable bills that keep climbing
  • Internet + phone bundle confusion
  • Router or modem rental fees
  • Services you don't remember adding
  • Finding cheaper alternatives
  • Understanding what you're paying for

What's Included

  • Full bill line-by-line review
  • Identify unnecessary charges
  • Comparison of cheaper options
  • Cancellation guidance if needed
  • Live provider calls (add-on)
  • Written summary of findings
$129
Up to 60 minutes
+$50 add-on: Live provider calls
I'll call on your behalf & negotiate.
Most clients save $40–$100+/month.
Book This Service
WiFi router setup and installation in Plymouth MN
📶 WiFi & Router

WiFi & Router Setup in Your Home

"Stop Renting, Start Owning"

If you're renting a router from your cable company, you may be paying $10–$20/month — forever. I'll help you own your own router, set up your WiFi properly, and get every device in your home connected. Strong signal, simple password, everything working.

Perfect For

  • Renting a router from Comcast/Xfinity
  • Slow or spotty WiFi at home
  • New router setup
  • Dead zones in certain rooms
  • Connecting all devices to WiFi
  • WiFi password reset & sharing

What's Included

  • Router installation & configuration
  • WiFi network setup & naming
  • All devices connected
  • Speed test before & after
  • Written WiFi info card to keep
  • Guidance on rental cancellation
$179
Up to 90 minutes
Additional time: +$50 per 30 min
(discussed before continuing)
Owning your router saves $120–$240/year.
Book This Service
Ring doorbell installation and setup in Brooklyn Park MN
🔔 Smart Devices

Ring Doorbell & Smart Home Device Setup

"I Bought It… Now What?" — Ring, Alexa, Cameras & More

Bought a new smart device and not sure what to do next? You're not alone. I'll set it up properly, connect it to your WiFi, download the right apps, and make sure you feel completely comfortable using it before I leave. Please have your device purchased and on hand before booking.

Devices I Set Up

  • Ring & Google Nest doorbells
  • Blink & Arlo cameras (battery)
  • Smart plugs (any brand)
  • Smart bulbs (Philips Hue, etc.)
  • Alexa & Echo devices
  • Google Home & Nest devices
  • New devices of any kind

What's Included

  • Device setup & installation
  • WiFi connection & app setup
  • Account creation or login
  • Basic settings adjustment
  • Patient walkthrough
  • Written notes to keep
$169
Up to 90 minutes
Additional time: +$50 per 30 min
(discussed before continuing)
Non-electrical install only (battery devices).
Book This Service
Smart home devices troubleshooting
🔧 Troubleshooting

Tech Troubleshooting & Connection Help at Home

"Why Won't This Connect?" — Device Troubleshooting

It worked yesterday. Today it doesn't. Whether it's your smart TV, Ring doorbell, Alexa, streaming app, or WiFi — I'll diagnose what's happening, fix it, and explain what went wrong in plain language so you feel confident going forward.

Perfect For

  • Smart TVs not connecting
  • Ring or security cameras offline
  • Alexa not responding
  • Streaming apps not loading
  • Devices that "just stopped working"
  • WiFi connected but nothing works
  • Error messages you don't understand

What's Included

  • Diagnose connection issues
  • Reset and reconnect devices
  • Update WiFi settings if needed
  • Reconfigure apps if needed
  • Plain-language explanation
  • Tips to prevent it happening again
$149
Up to 75 minutes
Additional time: +$50 per 30 min
(discussed before continuing)
Most issues resolved in one visit.
Book This Service
Device recommendation video call
📹 Remote Consultation

"What Should I Actually Buy?"

Device Recommendation Call — 45-Minute Video Consultation

Not sure which smart TV, doorbell, router, or phone to buy? Instead of guessing — or asking a salesperson who wants the most expensive sale — book a 45-minute video call with me. I'll ask about your home, your habits, and your budget, and give you my honest recommendation before you spend a dime.

Perfect For

  • "Which doorbell should I buy?"
  • Choosing between TV brands/models
  • Picking the right router
  • iPhone vs. Android decision
  • Streaming device comparison
  • Smart home starter advice

What's Included

  • 45-min Microsoft Teams video call
  • Honest, unbiased recommendation
  • Budget-conscious options
  • Where to buy & what to avoid
  • Written summary follow-up
  • $79 credited toward in-home visit
$79
45-minute video call · Remote
Book & pay online.
Credited toward any in-home visit.
Available anywhere in Minnesota.
Book This Call
Family peace of mind video call
👨‍👩‍👧 For Out-of-State Family

"The Family Peace of Mind Call"

Remote Video Consultation for Adult Children

Worried about your parent's tech situation from across the country? This 45-minute video call is designed for adult children who want to understand what their parent needs — and build a trusted relationship with the person who will be helping them. You'll see me, talk to me, and leave with a clear plan.

Perfect For

  • Sons or daughters living out of state
  • Anyone wanting to vet Lisa first
  • Understanding what your parent needs
  • Planning a tech setup for a parent
  • Getting a trusted local MN contact

What's Included

  • 45-min Microsoft Teams video call
  • Discussion of parent's tech situation
  • Recommended services & priority order
  • Estimated cost and timeline
  • Written follow-up summary
  • $79 credited toward in-home visit
$79
45-minute video call · Remote
Book & pay online.
Your parent doesn't need to be on the call.
Credited toward any in-home visit.
Book This Call
⭐ Best Value

Save the Most with a Bundle

⭐ Most Popular Bundle

The Full Reset Package

Three of the most impactful services combined — designed to transform your home tech and monthly bills in a single visit.

📺 TV & Streaming Setup $199
📶 WiFi & Router Setup $179
💰 Bill Review $129
Regular: $507
$449
You save $58
Book the Full Reset Package
While I'm There

A Few More Ways I Can Help

Sometimes the stuff piling up in the garage or sitting unsold in the basement matters just as much as the TV remote. If you'd like a hand with any of the below, just mention it when you book — we'll talk through it in a free 15-minute phone call before scheduling.

Space Cleanout & Organization

Got a garage, shed, closet, or pantry that's been on your list for months? I can help you sort through it, figure out what to donate, and leave the space functional again. Services include:

  • Garage & shed cleanout and reorganization
  • Closet & pantry functional resets
  • Donation sorting, staging & drop-off coordination
  • You decide what stays, donates, or sells — I do the work
💛 Priced by scope after a free consult — no surprises.
Book a Free 15-Min Call

Facebook Marketplace & Garage Sale Help

Have items to sell but no idea where to start? I'll handle the listing process so your stuff actually sells — or help your garage sale run smoothly from setup to teardown. Services include:

  • Item photography (clean, well-lit shots)
  • Facebook Marketplace listing creation & descriptions
  • Pricing research & guidance
  • Garage sale setup, layout & teardown
  • Leftover donation sorting after the sale
💛 Priced by scope after a free consult — no surprises.
Book a Free 15-Min Call

Still a Little Nervous to Call?

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No judgment. Ever.

There are no dumb questions. Technology changes fast — no one is expected to know all of it.

⏱️

No rushing.

I work at your pace. If something takes longer to understand, we slow down. Simple as that.

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Price confirmed first.

You know the flat rate before I start. No surprise charges, no upselling, no awkward bill.

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I don't leave until you're ready.

Every visit ends with a walkthrough and written notes. You'll feel confident, not just relieved.

Schedule a Visit — I'd Love to Help