Home Services — In-Home Tech Help & Setup

Patient, in-home technology help and coaching for homeowners across the Twin Cities west metro. No jargon, no rush, flat-rate pricing.

Not sure which service you need? Just describe what's happening when you book — I'll figure out the rest.

Questions? Call or text (763) 250-1227 — Mon–Fri 9am–4pm · Sat 9am–1pm

Home Tech Walkthrough In-Home

Perfect For

  • Busy professionals and new homeowners who don't know where to start
  • Anyone feeling overwhelmed by devices, subscriptions, and gadgets that don't work together
  • People who want an honest picture before spending money on anything new
  • Anyone who wants a clear plan — not just a quick fix

What's Included

  • Full home tech assessment — we walk through everything together
  • Plain-English explanation of what's working and what isn't
  • Honest recommendations — no selling, no pressure
  • Written summary and priority action list to keep

TV & Streaming Setup In-Home

Perfect For

  • Older TV that still works great but has no smart features — let's fix that
  • Cutting cable and switching to streaming
  • Setting up a new Roku, Fire Stick, or Apple TV
  • Smart TV that won't connect or is confusing to use
  • Getting all your apps in one easy place

What's Included

  • Device setup and WiFi connection
  • App installs — Netflix, Hulu, Prime, YouTube & more
  • Remote walkthrough so you feel comfortable
  • Written leave-behind summary of what was done

Phone & Tablet Help In-Home

Perfect For

  • Email not working or hard to navigate
  • Photos piling up with no idea how to manage them
  • Accessibility settings — larger text, voice controls
  • Apps you can't figure out or apps you don't recognize

What's Included

  • Hands-on help with your specific phone or tablet
  • Settings adjusted to how you actually use it
  • Step-by-step coaching at your pace
  • Written notes on what we covered

WiFi & Router Help In-Home

Perfect For

  • Still paying Xfinity or Comcast a monthly modem rental fee
  • Need help picking and setting up your own equipment
  • Forgot your WiFi password or need to reconnect devices
  • Just moved or recently got new internet service

What's Included

  • Modem/router recommendation for your specific provider
  • Setup and connection to your internet service
  • All your devices reconnected to the new network
  • Written note with your new WiFi name and password

Streaming & Bill Review In-Home

Perfect For

  • Paying $250–400/month to a cable company out of habit
  • Renting a modem or router you could own for a one-time cost
  • Streaming subscriptions you forgot about or barely watch
  • Curious about Frontier or Gateway but not sure if they're in your area

What's Included

  • Full review of your internet, cable, and streaming bills
  • Plain-English breakdown of what you actually need vs. what you're paying for
  • Provider options you may not know exist in your neighborhood
  • Written summary of recommendations and estimated monthly savings

Smart Device Setup In-Home

Perfect For

  • New Alexa or Google Home sitting in the box
  • Ring doorbell or smart plug that won't connect
  • Smart device that "sort of" works but isn't quite right
  • First smart home device and not sure where to start

What's Included

  • Device setup and WiFi connection
  • App installed and linked to your account
  • Walkthrough so you can use it confidently
  • Written notes on setup and basic commands

Troubleshooting In-Home

Perfect For

  • Something worked yesterday — now it doesn't
  • Error messages you don't understand
  • Device that's slow, frozen, or acting strange
  • Not sure what's wrong — just that something is

What's Included

  • Diagnosis of the problem in plain English
  • Fix or clear next-step plan if a fix isn't possible
  • Explanation of why it happened
  • Tips to prevent it from happening again

Tech Recommendation Call Remote · Video Call

Perfect For

  • Not sure what to buy before spending money
  • Comparing devices and want an honest opinion
  • Want a clear plan before booking an in-home visit
  • Quick question that doesn't need an in-home visit

What's Included

  • 1-hour video call — Zoom, FaceTime, or phone
  • Unbiased recommendations based on your actual needs
  • No upselling — only what makes sense for you
  • Follow-up email summary of what we discussed

Aging in Place Planning Call Remote · Video Call

Perfect For

  • Not sure where to start when it comes to helping a parent — or yourself — stay safe and independent at home
  • Family members who want to build a clear plan together before spending money
  • Adult children coordinating from near or far
  • Anyone thinking ahead about aging in place

What's Included

  • 1-hour video call — family members welcome to join together
  • Honest assessment of what's realistic and helpful
  • Prioritized action plan for what to tackle first
  • Follow-up summary emailed after the call

Still a Little Nervous to Call?

No judgment. Ever.

There are no dumb questions. Technology changes fast — no one is expected to know all of it.

No rushing.

I work at your pace. If something takes longer to understand, we slow down. Simple as that.

Price confirmed first.

You know the flat rate before I start. No surprise charges, no upselling, no awkward bill.

I don't leave until you're ready.

Every visit ends with a walkthrough and written notes. You'll feel confident, not just relieved.

Schedule a Visit — I'd Love to Help