Individual Help & Setup for Everyday Technology

Patient, in-home technology help for older adults and families. TV, phone, WiFi, devices, bills — calm help at your pace, with no jargon and no rushing.

📦 Please note: Clients purchase their own devices before each visit — this ensures it's registered in your name and covered by your warranty. Not sure what to buy? Book a Device Recommendation Call first and I'll point you in the right direction!

Not sure which service you need? Just describe what's happening when you book — I'll figure out the rest. Most visits cover more than one thing.

All services are especially welcoming to older adults — and to adult children booking on behalf of a parent. No judgment, no jargon, ever.

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A quick note on what I am — and what I'm not

I'm not Geek Squad. I'm not an IT company. I'm not an electrician or licensed contractor of any kind. I'm a patient, knowledgeable neighbor who helps you get comfortable with the technology you already have — calmly, at your pace, in your home.

What that means practically: I set things up, I explain how they work, and I make sure you feel confident before I leave. I do not install mesh networks, run cables through walls, do any electrical work, or handle anything that requires a licensed professional. If something turns out to need that kind of help, I'll tell you right away and point you in the right direction.

The right clients read this and think: "That's exactly what I need." If that's you — welcome.

Smart TV streaming setup help in Maple Grove MN
📺 TV & Streaming Help

TV & Streaming Help at Home

"Let's Make TV Simple Again" — The Most Common Visit

Too many remotes, confusing menus, apps that don't work right — TV should be relaxing, not stressful. I'll set up and simplify one main TV so it's easier to use for live TV, streaming, and everyday watching, then walk you through it confidently before I leave.

Perfect For

  • Brand new smart TV setup
  • Roku, Fire Stick, or Apple TV
  • Netflix, Hulu, YouTube TV setup
  • Canceling or reducing cable
  • Local channels with an antenna
  • Remote control confusion
  • One main TV made easier to use

What's Included

  • Smart TV setup & WiFi connection
  • Streaming device installation
  • App downloads & organization
  • Cable cancellation guidance
  • Antenna setup for local channels
  • Patient walkthrough of remote
  • Written cheat sheet to keep
$199
Up to 2 hours · Most common visit
Additional time: +$50 per 30 min
(discussed before continuing)
Most clients save $30–$60/month cutting cable.
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Smartphone help
📱 Phone & Tablet Help

Phone & Tablet Help at Home — iPhone, Android & iPad

"Make My Phone Make Sense"

Your phone should work for you — not the other way around. Whether it's setting up email, organizing your apps, making the font bigger, or just understanding what all those notifications mean, I'll make it manageable and comfortable for you.

Perfect For

  • New phone setup & data transfer
  • Email setup (Gmail, Outlook)
  • App organization & cleanup
  • Font size & accessibility settings
  • Photo backup (Google, iCloud)
  • Password manager setup
  • Understanding notifications

What's Included

  • Full device walkthrough
  • App setup & organization
  • Accessibility settings adjusted
  • Email & contacts configured
  • Photo backup enabled
  • Patient step-by-step guidance
  • Written notes to keep
$149
Up to 75 minutes
Additional time: +$50 per 30 min
(discussed before continuing)
Works with iPhone, Android, iPad & tablets.
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Reviewing bills together
💰 Streaming & Bill Review

Streaming & Bill Review at Home

"Where Is All My Money Going?"

Most people are overpaying by $50–$150/month without realizing it. Hidden fees, services you forgot about, router rentals that have gone on for years — I'll go through your cable, streaming, and internet-related bills, help simplify your services, and show you where the money is going.

Perfect For

  • Cable bills that keep climbing
  • Internet + phone bundle confusion
  • Router or modem rental fees
  • Services you don't remember adding
  • Finding cheaper alternatives
  • Understanding what you're paying for

What's Included

  • Full bill line-by-line review
  • Identify unnecessary charges
  • Comparison of cheaper options
  • Cancellation guidance if needed
  • Live provider calls (add-on)
  • Written summary of findings
$129
Up to 60 minutes
+$50 add-on: Live provider calls
I'll call on your behalf & negotiate.
Most clients save $40–$100+/month.
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WiFi router setup and installation in Plymouth MN
📶 WiFi & Router Help

WiFi & Router Help in Your Home

"Stop Renting, Start Owning"

If you're renting a router from your cable company, you may be paying $10–$20/month — forever. I'll help with simple home WiFi problems, reconnecting devices, and basic router setup. Whether it's slow speed, a dead spot, or a device that won't connect, I'll get things working and leave you with your WiFi info written down.

Perfect For

  • Renting a router from Comcast/Xfinity
  • Slow or spotty WiFi at home
  • New router setup
  • Dead spots in a specific room
  • Reconnecting a device to WiFi
  • WiFi password reset & sharing

What's Included

  • Router installation & basic configuration
  • WiFi network setup & naming
  • Key devices reconnected to WiFi
  • Speed test before & after
  • Written WiFi info card to keep
  • Guidance on rental cancellation
$179
Up to 90 minutes
Additional time: +$50 per 30 min
(discussed before continuing)
Owning your router saves $120–$240/year.
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Ring doorbell installation and setup in Brooklyn Park MN
🔔 Simple Device Setup

Simple Device Setup — One Device, Done Right

"I Bought It — Now What?" — Alexa, Kindle, Ring, Streaming Sticks & More

Bought a new device and not sure what to do next? I'll set up one common household device — Alexa, Echo Show, Kindle, printer, smart plug, or streaming stick — connect it to your WiFi, get the right apps in place, and make sure you feel completely comfortable using it before I leave. Please have your device purchased and on hand before booking.

Devices I Set Up

  • Ring & Google Nest doorbells
  • Blink & Arlo cameras (battery)
  • Smart plugs (any brand)
  • Smart bulbs (Philips Hue, etc.)
  • Alexa & Echo devices
  • Google Home & Nest devices
  • New devices of any kind

What's Included

  • Device setup & installation
  • WiFi connection & app setup
  • Account creation or login
  • Basic settings adjustment
  • Patient walkthrough
  • Written notes to keep
$169
Up to 90 minutes
Additional time: +$50 per 30 min
(discussed before continuing)
Non-electrical install only (battery devices).
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Smart home devices troubleshooting
🔧 Troubleshooting

Troubleshooting & Connection Help at Home

"Why Won't This Connect?" — Device Troubleshooting

It worked yesterday. Today it doesn't. Whether it's your TV, Alexa, streaming app, or WiFi — I'll help solve one or two common home technology problems during a single visit, explain what went wrong in plain language, and make sure you feel confident before I leave.

Perfect For

  • Smart TVs not connecting
  • Ring or security cameras offline
  • Alexa not responding
  • Streaming apps not loading
  • Devices that "just stopped working"
  • WiFi connected but nothing works
  • Error messages you don't understand

What's Included

  • Diagnose connection issues
  • Reset and reconnect devices
  • Update WiFi settings if needed
  • Reconfigure apps if needed
  • Plain-language explanation
  • Tips to prevent it happening again
$149
Up to 75 minutes
Additional time: +$50 per 30 min
(discussed before continuing)
Most issues resolved in one visit.
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Device recommendation video call
📹 Technology Recommendation Call

Technology Recommendation Call — What Should I Actually Buy?

45-Minute Video Consultation — Remote, Available Anywhere in Minnesota

Not sure which smart TV, doorbell, router, or phone to buy? Instead of guessing — or asking a salesperson who wants the most expensive sale — book a 45-minute video call with me. I'll ask about your home, your habits, and your budget, and give you my honest recommendation before you spend a dime.

Perfect For

  • "Which doorbell should I buy?"
  • Choosing between TV brands/models
  • Picking the right router
  • iPhone vs. Android decision
  • Streaming device comparison
  • Smart home starter advice

What's Included

  • 45-min Microsoft Teams video call
  • Honest, unbiased recommendation
  • Budget-conscious options
  • Where to buy & what to avoid
  • Written summary follow-up
  • $79 credited toward in-home visit
$79
45-minute video call · Remote
Book & pay online.
Credited toward any in-home visit.
Available anywhere in Minnesota.
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Family technology planning video call
👨‍👩‍👧 Family Technology Planning Call

Family Technology Planning Call — Let's Make a Plan Together

For Adult Children Who Want to Help a Parent from Near or Far

Live in another state and not sure what your parent actually needs? This 45-minute video call is designed for adult children who want to understand the situation, get honest guidance, and build a clear plan — before booking any in-home visit. You'll see me, talk with me, and leave with a simple path forward.

Perfect For

  • Sons or daughters living out of state
  • Anyone wanting to meet Lisa before booking
  • Understanding what your parent needs
  • Planning a technology setup for a parent
  • Getting a trusted local Minnesota contact

What's Included

  • 45-min Microsoft Teams video call
  • Discussion of your parent's tech situation
  • Recommended services & priority order
  • Estimated cost and realistic timeline
  • Written follow-up summary
  • $79 credited toward any in-home visit
$79
45-minute video call · Remote
Book & pay online.
Your parent doesn't need to be on the call.
Credited toward any in-home visit.
Book This Call
Kindle and reading setup for seniors
📚 Kindle & Reading

"Free Books From My Library?"

Kindle or iPad setup · Libby library app · Accessibility settings

Your library card already gives you unlimited free ebooks and audiobooks — most seniors have no idea. Once this is set up, you can browse and borrow books from your library directly on your Kindle or iPad without ever leaving the house.

Perfect for

  • Seniors who love reading
  • Anyone with a Kindle or iPad gathering dust
  • People who want larger text options
  • Anyone who wants free books forever

What's included

  • Kindle app or device setup
  • Libby app connected to your library card
  • Font size & accessibility settings
  • Audible setup if desired
  • One book downloaded and ready before I leave
  • Written cheat sheet for borrowing future books
$49
Add-on · up to 45 minutes
Can be added to any visit
or booked as a standalone appointment
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While I'm There

A Few More Ways I Can Help

Sometimes the stuff piling up in the garage or sitting unsold in the basement matters just as much as the TV remote. If you'd like a hand with any of the below, just mention it when you book — we'll talk through it in a free 15-minute phone call before scheduling.

Space Cleanout & Organization

Got a garage, shed, closet, or pantry that's been on your list for months? I can help you sort through it, figure out what to donate, and leave the space functional again. Services include:

  • Garage & shed cleanout and reorganization
  • Closet & pantry functional resets
  • Donation sorting, staging & drop-off coordination
  • You decide what stays, donates, or sells — I do the work
💛 Priced by scope after a free consult — no surprises.
Book a Free 15-Min Call

Facebook Marketplace & Garage Sale Help

Have items to sell but no idea where to start? I'll handle the listing process so your stuff actually sells — or help your garage sale run smoothly from setup to teardown. Services include:

  • Item photography (clean, well-lit shots)
  • Facebook Marketplace listing creation & descriptions
  • Pricing research & guidance
  • Garage sale setup, layout & teardown
  • Leftover donation sorting after the sale
💛 Priced by scope after a free consult — no surprises.
Book a Free 15-Min Call

Still a Little Nervous to Call?

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No judgment. Ever.

There are no dumb questions. Technology changes fast — no one is expected to know all of it.

⏱️

No rushing.

I work at your pace. If something takes longer to understand, we slow down. Simple as that.

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Price confirmed first.

You know the flat rate before I start. No surprise charges, no upselling, no awkward bill.

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I don't leave until you're ready.

Every visit ends with a walkthrough and written notes. You'll feel confident, not just relieved.

Schedule a Visit — I'd Love to Help